KATHLEEN KEOGH COACHING
KATHLEEN KEOGH- TRANSCEND CONSULTING
CASE STUDIES
Multinational IT client - I consulted with a global IT client who were seeking to review how to maximize and rationalize their supplier relationships. I created a simple yet robust model to support assessment, continuous improvement and validation of partners to influence outsource planning and decision making on a global level
Multinational IT client - I consulted with a global IT client who were seeking to review how to maximize and rationalize their supplier relationships. I created a simple yet robust model to support assessment, continuous improvement and validation of partners to influence outsource planning and decision making on a global level
Case Study 1
Start up Business Planning
UpSPACE is a Property/IT start up that needed support in organizing their business and creating their business plan and pitch deck. I worked with their team to support them by:
· Creating a business plan and pitch deck ready for potential investors
• Better organized to manage leads and sales
• Clarity on roles and responsibilities
• Clarity on the business strategy, objectives, financials, issues and risks and priorities
Case Study 2
BPO Organization Strategy Development and Implementation
Abtran is a BPO organization that provides customer care and processing capability to clients like Electric Ireland, ESB, Irish Water, Irish Life Health and Government entities like NDSL, Suzi, Pobal and others. I consulted with the Abtran Leadership Team to support them on a site strategy to support their people operations for their specific clients across their 5 sites in Ireland.
ICT
Case Study 3
ICT Operations Model Implementation
Digicel Business was a new business operation in the Caribbean focusing on B2B projects to large commercial and government clients. They were focused on winning bids and implementing IT solutions in the ICT space. I worked with their SLT to:
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Set up and embed a new Operating and Staffing Model
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Implement and manage new vendor Outsourcing agreements
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Develop & implement the methodology to successfully manage bids and client project implementations
IT
Case Study 4
Multinational
Strategic Outsourcing
Multinational IT client - I consulted with a global IT client who were seeking to review how to maximize and rationalize their supplier relationships. I created a simple yet robust model to support assessment, continuous improvement and validation of partners to influence outsource planning and decision making on a global level